SERVICES & SUPPORT
BUILD
Our Build solutions have been created to offer clients seamless integration after the Design phase. By providing specialised project management and oversight, we assist clients throughout the Build stage. We partner with chosen installers to ensure the physical installations are completed to a defined standard, providing an independent governance layer throughout the process. Utilising QCIC’s automation tools our virtual engineering teams program and configure specialist applications and collaborate with stakeholders and partners.
Project management
At QCIC we are passionate about serving our clients and believe in partnering with them to deliver against their business requirements.
Our project and programme management team follow a best-practice methodology and are supported by a flexible framework. We manage projects effectively by applying sound principles without sacrificing the need to be innovative, ensuring your projects are delivered on time, within budget.
Our highly skilled and experienced technical project and programme managers have a proven track record, ranging from single-site projects through to multi-site, multi-region programmes. Our depth of experience includes locations in the Americas, Asia-Pacific and Europe, Middle East and Africa regions.
- Project/programme management
- Technical project/delivery management
Virtual engineering services
Through our global application support teams, we provide holistic 24/7/365 engineering services, remotely via our global support Hubs.
Our virtual engineering services offered are as follows:
- Virtual helpdesk support: A 24/7 enhanced service offering providing software-fault diagnosis and resolution.
- Virtual system administration: Complete system management of the security head end, including software patches, upgrades and system analysis.
- Virtual engineering services: Support with design, system configuration and ad hoc application engineering.
- Application engineering
- QCIC automation tools
- Credential migrations
- Credential review
- Global system migrations
- System upgrade conversion
Cloud deployment services
Although cloud technology has been widely adopted in the IT space it is still a relatively new concept within the security industry.
As such it can be difficult to find the right expertise when it comes to deploying cloud-based security applications. This problem is further compounded if dealing with larger multi-region or even multi-country deployments when it comes to ensuring standards and consistency are in place.
Whatever the deployment scenario or application, QCIC have a wealth of experience and are able to offer a range services to support end users and systems installers in the installation and delivery phase providing a problem free roll-out.
- Cloud based evidence management
- Location services deployment
- Mobile credential supply & deployment
- Cloud data application services
- Cloud security deployments
OUR INTEGRATED APPROACH
RELATED SERVICES
Discover our extensive range of services that underpin our fully integrated Design, Build, Run operating model, including cloud-based, virtual and automated security solutions.
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